Fantastic service, From office being really helpful, to getting an engineer out quickly same day. Although my washing machine was repairable, it would have been really costly due to the make and nature. They offered me a better deal with a new appliance which was more cost effective.... not ideal before xmas but i'm back up and running and extremely grateful that they were able to fit me in next day. That's what you call great customer service. Will def use again if i'm in need. Thank you to all that helped sort so quickly. Much appreciated.

Quick response to my initial enquiry. Jon came out to my Bosh washing machine but it wasn't cost effective to repair. He gave me advice about the refurbished appliances they offer. Today Jon installed a new Bosh machine (much better specification than my previous model) and took away my old machine. Very reasonable price for the new machine. Professional and friendly service. I've already reccomended to friends and will definitely use 1st Call again in the future. Thank you 😊.

Came the next day . Repaired my washing machine . Professional and extremely knowledgable. Great value for money . Definitely recommend Service: Washing machine repair

Another absolutely phenomenal and professional service from first call. These guys are the absolute best. Always try to get out to you ASAP, always give a full explanation, so friendly and pleasant. I've e used then for washing machine, dishwasher and oven... 10/10 service everytime. They should have capes and phone ides to get changed into.... Superheroes. Sadly my washing machine was a thinner, have brand new one... With full explanation given... Just in time for going on holiday too... Phew... Service: Washing machine repair

Nick came out to help with a fault I was having on my Kenwood range oven. He was round within 24 hours of my call and was very kind and knowledgeable. Highly recommended and will definitely get in touch with them for any other appliance repairs in the future. Service: Oven repair

We have used 1st call on a number of occasions over the last few years, they are fantastic! They have been able to come out quickly and fix the problem on every occasion with a full, clear explanation of what they are doing. We can recommend without any hesitation! Services: Dishwasher repair, Dryer repair, Washing machine repair

We called them out to look at a broken washing machine and broken dishwasher. They repaired the washing machine and came back a few days later to replace the dishwasher. Very efficient, friendly and professional. They explained everything very clearly and recommended a good dishwasher that wasn’t too pricey. Great advice and quick response, would definitely recommend. No hidden costs Service: Washer/dryer repair

Fantastic service from start to finish. My washing machine started leaking on Sunday and yesterday was a bank holiday. I called at 9.10 am this morning and was expecting a few day’s wait however they fitted me in this afternoon and by 4pm the problem was resolved. Andy was so polite, as was John and it wasn’t my my machine but a problem with pipe work which they resolved and explained everything in a reassuring way. I would highly recommend them. Huge thanks guys.

Excellent Service. Contacted them by leaving an online request. They rang me about an hour later and arrived about an hour after that. Very friendly and the work was carried out quickly and efficiently and very tidily. Dishwasher was fixed and working fine now. Would definitely recommend using them. Service: Dishwasher repair

We had a great experience with 1st appliances. Very prompt response when our washing machine failed. When a part was unavailable, they went above and beyond to suggest alternative washers and gave great advice on brands to avoid. I would happily recommend them to anyone else. Services: Washing machine repair, Washer/dryer repair